The team at NASA's Land Processes Distributed Active Archive Center (LP DAAC) are available to answer questions concerning LP DAAC supported data, online applications, online information resources, and activities. Assistance is provided for issues with accessing, locating, processing, and downloading data as well as using online applications and data resources.
LP DAAC User Services
LP DAAC User Services staff are available Monday through Friday, 8 a.m. to 4 p.m. CT, with the exception of U.S. Federal holidays. Contact us by reaching out via telephone or email. Feedback and questions can also be submitted through the Earthdata Forum.
Phone
605-594-6116
Earthdata Forum
https://forum.earthdata.nasa.gov/
LP DAAC Address
U.S. Geological Survey (USGS)
Earth Resources Observation and Science (EROS) Center
47914 252nd Street
Sioux Falls, SD 57198-0001