Terms of Service
How We Use Your Profile Information
By using Earthdata Login, users acknowledge that all Earthdata Login applications running in any of the DAACs will have access to your profile information. This includes your username and email address, and other information you provide, but never your password. This information is used solely to help NASA better understand EOSDIS users and their research or other objectives for using EOSDIS data or related services. This information is never shared with any other organization. Information in user profiles complies with NASA's Web Privacy Policy.
Option to Not Be Contacted
To help our users, NASA and DAAC personnel will email users with important information about EOSDIS science data products (e.g. updates, new data releases, quality issues), EOSDIS applications/tools (e.g. updates, service outages), or other relevant information for users. In addition, NASA conducts annual and ad hoc surveys of EOSDIS users. The information gleaned from these surveys helps NASA better understand user needs and improve services. As a user, you have the right to opt out of being contacted for these purposes. Your opt out status can be changed by editing your Earthdata Login user profile. Note that the opt-out option is presumed waived in cases where a user initiates contact (e.g. by sending an email, joining email lists, or by placing a data order to be fulfilled).
Deleting Your Earthdata Login Profile
Users may have their Earthdata Login profiles deleted at anytime by sending a request to support@earthdata.nasa.gov.
Getting Help
To report problems, or to provide feedback or ask questions, send an email to support@earthdata.nasa.gov.
Additional Resources
There is a lot more information about Earthdata Login APIs, including an FAQ and information about how to access data via scripts and other tools.