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ECHO Defect Tracking

ECHO uses Seapine Softare's TestTrack Pro (TTPro) workflow and issue management system to manage its defect tracking. As defects are submitted into the ECHO TTPro projects, the ECHO operations team will address the specific issue and escalate the project through the TTPro workflow until a terminal state is reached. At each stage the submitter will be notified of the defect's changes. Users may also review the status of any past or current defect submitted to TestTrack Pro.

The TestTrack Pro Web Client can be accessed at the following URL:

To submit a question regarding TTPro usage or to request access to the ECHO TestTrack Pro projects, please email your request to ECHO Operations at echo @ echo.nasa.gov.

 

User's Guides

ECHO encourages all users of TestTrack Pro to review the following documents:


ECHO TTPro Training Guide

  • Download - PPTX (562 KB).


This guide provides an overview of how ECHO utilizes the features provided by TestTrack Pro. The ECHO defect tracking workflow is described and is accompanied by screenshots to help users understand the required data entry fields. All users are strongly encouraged to review this document in order to understand how TestTrack Pro is used within ECHO.

TTPro Web Client User Guide

  • Download - PDF (2.4 MB).


This guide gives a complete overview of how to use the TestTrack Pro Web Client. Many of the features described relate to administrative tasks. ECHO recommends that the following sections be read by all ECHO users:

  • Chapter 1 - About TestTrack Pro Web
  • Chapter 2 - Getting Started
  • Chapter 3 - Personalizing TestTrack Pro
  • Chapter 4 - Learning the Basics
  • Chapter 5 - Working with Defects
  • Chapter 8 - Using Filters


TTPro PC Client User Guide

  • Download - PDF (2.9 MB).


This guide gives a complete overview of how to use the TestTrack Pro PC Client. This reference is for administrators and users who have a the TestTrack Pro PC Client. ECHO does not distribute the PC Client, but will support those who use it.